Job responsibilities
- Confident, professional, and personable when dealing with clients and colleagues.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and collaborative environment.
Qualifications
- Serve as the primary point of contact for key telecommunications clients, promptly addressing inquiries and concerns.
- Develop and maintain long-term relationships with clients and key stakeholders.
- Provide regular updates on project progress, service performance, and operational improvements.
- Facilitate client discussions to address concerns, resolve issues, and achieve mutually beneficial solutions.
- Collaborate with internal teams to ensure smooth communication and effective delivery of client requirements.
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