Good English and Tagalog communication skills both oral and written. Able to speak in other dialect such as Ilocano, Bisaya etc., is an advantage.

Proficient in using Microsoft Office and Google Applications

Open to shifting schedule

Computer literate

Able to multitask while maintaining a high level of accuracy and attention to detail.

Willing to work on-site

Take Inbound and Outbound Calls/SMS

Handle customer alarm tickets and ensure accurate and clear information is provided.

Process and comply customer work order requests.

Manage various customer data report trackers.